Conversion rate optimization for $5–50M Shopify brands

Turn the traffic you already pay for into revenue.

Dynamic Labs finds exactly where your funnel leaks margin — from the first ad impression to the fifth reorder — then closes each leak with disciplined experimentation across your storefront, paid media, email and SMS, and search.

The teardown's leak map is yours to keep, whether or not we work together.

Apparel Beauty & skincare Supplements & wellness Pet Accessories & jewelry Home goods Consumer electronics Food & beverage
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Shopify and Shopify Plus funnels torn down, line by line

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A/B tests designed, run to significance and documented

+0%

Median conversion-rate lift across programs in their first two quarters

$0M

Annual client revenue currently under active optimization

Fluent in your stack Shopify PlusCheckout ExtensibilityGA4KlaviyoPostscriptAttentiveMetaGoogle AdsTikTokIntelligemsRecharge
The plateau

Growth stalls between $5M and $50M for the same four reasons.

The tactics that got you to your first few million — a hero product, a few good ads, a discount pop-up — stop compounding. Spend climbs, margins thin, and every channel team reports a win while contribution margin stays flat.

“Most brands at this stage don't have a traffic problem. They have a leak — and they're paying Meta to refill the bucket.”

01

Paid acquisition gets more expensive every quarter.

As you exhaust your warmest audiences, each new customer costs more to reach. Every point of conversion rate you fail to capture on-site is paid for twice: once in the click, again in the retargeting that tries to win it back.

You'll recognize it when platform ROAS looks healthy but blended MER keeps sliding, and scaling spend 20% buys 8% more revenue.

02

The site was built for launch, not for scale.

Theme customizations stacked over years, a dozen apps injecting scripts, a product page that answers the questions your team thought customers had — not the ones they actually ask before buying.

You'll recognize it when mobile converts at less than half of desktop, and nobody can say which of the last ten site changes helped.

03

Retention runs on campaigns, not systems.

Email and SMS become a calendar of blasts to the whole list, usually with a code attached. It works — until customers learn that waiting a week is worth 20%, and your full-price buyers start waiting too.

You'll recognize it when owned channels sit below 25% of revenue and your best weeks are always sale weeks.

04

Search is an afterthought.

Collection pages ship with two lines of copy, product URLs duplicate across collections, and the blog publishes for traffic that never buys. Organic should be your cheapest customer; instead it's mostly people searching your brand name.

You'll recognize it when more than 70% of organic revenue comes from branded queries — demand you already paid to create.

The Dynamic Method

We don't guess what to fix. We measure what each leak is worth, then fix the expensive ones first.

Every engagement starts from one equation. Each lever we pull moves one of its terms, and every recommendation arrives with a dollar value attached — so you can hold us to it.

Revenue= Sessions× Conversion rate× Avg. order value× Purchase frequency

Paid media and SEO move sessions. CRO moves conversion rate and order value. Email and SMS move frequency. We run them as one system, because a gain in one term multiplies every other.

01
Weeks 1–3

Diagnose

A full funnel teardown. We break your conversion rate apart by device, channel, landing page and new versus returning — until a single sitewide average becomes a short list of specific, fixable leaks.

  • Analytics and tracking fidelity audit
  • Session replay and heatmap review
  • Exit surveys, review and ticket mining
02
Week 4

Prioritize

Every hypothesis is scored by expected revenue impact, our confidence in it, and the effort to ship it. You get a roadmap ranked in dollars, not opinions — and a clear view of what we're deliberately not doing yet.

  • Leak map with dollar sizing
  • Revenue-weighted test roadmap
  • Quick wins shipped without testing
03
Ongoing

Test

Statistically honest experimentation. Hypotheses are written down before launch, sample sizes are calculated up front, and tests run through full weekly cycles. No peeking, no calling a winner on day four.

  • 4–8 experiments live each month
  • Segment-level readouts, not just topline
  • Searchable library of every result
04
Every win

Compound

A winning product-page message becomes a Meta ad angle. An objection surfaced in surveys becomes an email in the abandonment flow. A question shoppers keep asking becomes a page that ranks. One insight, four channels.

  • Wins rolled into ads, flows and content
  • Managed to contribution margin
  • Monthly operator-level review
Services

Four disciplines. One roadmap. One number we answer to.

Most brands hire a CRO shop, a paid agency, a retention agency and an SEO firm, then spend their week reconciling four dashboards that each claim the same sale. We run all four against contribution margin.

Deep conversion funnel analysis, and the testing program to act on it.

The painYou know your conversion rate. You don't know why it is what it is — or which of the forty things you could change would actually move it.

  • Funnel decomposition. We split every step by device, channel, landing page and customer type, so “1.8% conversion” becomes “mobile paid-social visitors landing on collection pages convert at 0.6%” — a problem you can actually solve.
  • Product page architecture. Above-the-fold hierarchy, image sequence, variant selection, review and UGC placement, objection handling and sticky add-to-cart — rebuilt around what shoppers need to know at each scroll depth.
  • Cart and checkout. Drawer versus page, free-shipping progress, upsells that raise order value without cannibalizing conversion, express-pay ordering, and Checkout Extensibility customizations on Shopify Plus.
  • Speed on real devices. App script audits and Core Web Vitals from real-user data rather than lab scores, because a fast Lighthouse run on office Wi-Fi tells you nothing about a shopper on a mid-range phone.
  • Voice of customer. Post-purchase and exit surveys, review mining and support-ticket themes. The words your customers use to describe their problem become the words on your page.

Deliverables

  • Leak map with each leak sized in annual revenue
  • Revenue-weighted test roadmap
  • Design, build and QA for every variant
  • Monthly readout with segment analysis

Typical program outcome

+18–35%

conversion rate within two quarters, measured against a pre-engagement baseline.

Works with Shopify Plus, Intelligems, Convert, VWO, GA4, Microsoft Clarity, Hotjar, KnoCommerce.

Verticals

Every category converts for a different reason. We start from yours.

Generic best practices are where most CRO programs stall. A supplement buyer's hesitation has nothing in common with a sofa buyer's. We've built a playbook of constraints and proven moves for each of the eight verticals we work in.

Apparel

The constraint

Fit uncertainty drives both abandonment and returns — and returns quietly erase the margin on a sale.

What moves it

Size guidance built from your own return reasons, on-model imagery across body types, and fit notes from reviews shown at variant selection.

Beauty & skincare

The constraint

Shade and skin-type mismatch, and regimen confusion: shoppers don't know which three of your twelve products they need.

What moves it

Shade finders and skin quizzes that capture zero-party data, regimen bundles, and compliant before-and-after proof feeding replenishment flows.

Supplements & wellness

The constraint

Earned skepticism and strict claim rules. Shoppers want proof; regulators limit what you can say.

What moves it

Ingredient transparency, third-party testing up front, subscribe-and-save framing that reads as flexibility, and reorder flows timed to the last dose.

Pet

The constraint

Owners buy for someone who can't give feedback, so trust is everything — and the real value is the twentieth bag, not the first.

What moves it

Pet profiles (species, size, age) at capture, sourcing and vet credibility on-page, and autoship cadence calculated from bag size and body weight.

Accessories & jewelry

The constraint

Impulse-driven, gift-heavy and low order value, so acquisition cost eats the first order whole.

What moves it

Gifting paths with shipping deadlines, complete-the-look and stacking bundles, personalization upsells, and deliberate price anchoring.

Home goods

The constraint

High order values and long consideration — weeks of visits before a purchase that most attribution can't see.

What moves it

Swatch and sample programs, in-room imagery, installment messaging, delivery-date certainty, and nurture sequences built for a 30-day decision.

Consumer electronics

The constraint

Spec anxiety and compatibility doubt. Shoppers leave to compare on Amazon and don't come back.

What moves it

Comparison tables that do the research for them, compatibility checkers, plain-language warranty and returns, and accessory attach logic in cart.

Food & beverage

The constraint

Shipping cost relative to basket, perishability, and the risk of buying a case of something you've never tasted.

What moves it

Free-shipping thresholds set from basket data, sampler and trial packs, flexible subscriptions (skip, swap, pause), and flavor-discovery quizzes.

Results

Outcomes measured in margin, not in vanity metrics.

Three recent programs, each started from a teardown. Every figure is measured against the brand's own pre-engagement baseline, in Shopify revenue rather than platform-reported numbers.

Apparel$22M revenue6 months
+31%mobile conversion rate

Rebuilding the mobile product page around fit.

The teardown found that 64% of exit-survey answers and 41% of return reasons were about fit, while the size guide sat below the fold. We rebuilt the page around fit confidence, then carried the winning message into Meta creative.

+$4.1Mannualized revenue
−12%return rate
14tests shipped
Supplements$9M revenue9 months
22→41%subscription take rate

A subscription-first funnel that stopped selling on discount.

We reframed subscription from “save 15%” to “never run out, skip anytime,” moved third-party testing above the fold, and rebuilt replenishment flows on each product's real dosing schedule.

+38%12-month customer value
−24%Meta acquisition cost
2.3×flow revenue
Home goods$38M revenue12 months
+164%non-brand organic revenue

Collections that rank, and swatches that close.

We fixed duplicate-URL and filter crawl waste, rewrote 60 collection pages around purchase-intent queries, and launched a free swatch program with a dedicated nurture flow for its 30-day decision window.

27%swatch-to-order rate
+$46average order value
60collections rebuilt

Client names withheld under confidentiality agreements. References available to qualified brands on request.

Size the opportunity

What is one point of conversion rate worth to you?

Enter your own numbers. This is plain arithmetic, not a forecast — but it's the arithmetic that decides whether a dollar belongs in more traffic or in converting the traffic you have.

20%
5%

For reference, our programs' median conversion-rate lift in the first two quarters is 27%. Order-value gains typically come from threshold, bundle and cart-upsell tests.

Additional revenue per year$0
Current annual revenue$0
Projected annual revenue$0
Additional orders per month0
Every 0.1 point of conversion rate$0 / yr
Find out where it's leaking
Lab notes

What we've learned from two thousand experiments.

Short, opinionated notes from the work. Each one has changed how a client spends money.

Note 014Analytics

Your sitewide conversion rate is the least useful number on your dashboard.

An average across every device, channel and visitor type hides the one segment that's costing you money, and can rise while every segment inside it falls.

Read the note

Shift your traffic mix toward returning email visitors and your conversion rate rises. Scale prospecting on TikTok and it falls. Neither tells you whether the site got better. This is a mix effect, and it misleads more teams than any bad test.

What to do instead: track conversion rate inside fixed segments — at minimum mobile and desktop by new and returning, by your top three channels — and judge every change by what happened within those segments.

Note 022Paid media

Platform ROAS is a reporting choice, not a fact.

Attribution windows, view-through credit and modeled conversions mean every platform can claim the same order. Add the claims up and they routinely exceed the revenue you actually booked.

Read the note

We manage to two numbers: MER (total revenue divided by total ad spend) for the business, and contribution margin after ad spend for decisions. Platform ROAS stays in the room as a directional signal for comparing campaigns inside one platform, and nowhere else.

Once a quarter, a geo-holdout or conversion-lift test tells us how much of each channel's claimed revenue is truly incremental. It's usually less than the platform says, and the gap differs by channel — which is exactly why it changes where the next dollar goes.

Note 031Offers

The discount is the most expensive conversion lever you have.

A discount always lifts conversion. The question is whether it lifts it enough to pay for the margin it gives away on every customer who would have bought anyway.

Read the note

Gross margin: 60%
After 20% off: 40 of every 100 → profit per order falls by one third
Orders needed to break even: 60 ÷ 40 = 1.5× (+50%)

Few discounts deliver 50% more orders. Before reaching for a code, we test the levers that cost no margin: clearer value proposition, risk reversal (guarantees, free returns), shipping thresholds and bundles. When a discount does win, we target it at the segments that need it.

How we engage

Start with a teardown. Stay because the numbers say so.

No long lock-ins on day one. Every engagement starts with a fixed-scope diagnostic, and the roadmap it produces is yours either way.

Start here

Funnel Teardown

3 weeks · fixed fee

A complete diagnostic of your funnel, from ad click to second order, with every leak sized in dollars.

  • Analytics and tracking fidelity audit
  • Segment-level funnel decomposition
  • Voice-of-customer research
  • Leak map and 90-day roadmap
  • Fee credited toward any program
Request a teardown
Full funnel

Growth Partnership

Monthly · scoped to your channels

CRO, paid media, email and SMS, and SEO under one team, one roadmap and one target: contribution margin.

  • Everything in the CRO Program
  • Meta, Google and TikTok management
  • Email and SMS flows and campaigns
  • Technical SEO and content production
  • Quarterly incrementality testing
Plan a partnership

Who we're built for: DTC brands doing $5–50M a year on Shopify or Shopify Plus, with roughly 100,000 or more monthly sessions. Below about 50,000 sessions, A/B tests take months to reach a trustworthy result — we'll tell you that up front and recommend research-led changes instead of a testing program.

FAQ

Questions operators ask us first.

Anything else, ask on the call. We'd rather you hire us with clear expectations than be surprised in month three.

How quickly will we see results?

Quick wins from the teardown — broken tracking, obvious friction, slow scripts — typically ship in the first month. Tested gains start landing in months two and three, once experiments have run long enough to trust. Most of the compounding happens in months four through twelve, as wins stack and spread into ads, email and content.

Do we need Shopify Plus?

No. Most of the conversion opportunity sits on product, collection and cart pages, which every Shopify plan can test. Plus adds checkout customization through Checkout Extensibility, which matters more as you scale, and we'll tell you if and when the upgrade pays for itself.

Do you replace our in-house team or existing agencies?

Not necessarily. Many clients keep an in-house media buyer or a retention agency and bring us in for CRO and strategy. We work from a shared roadmap and share our test results openly, so a winning insight reaches whoever runs the channel.

How do you measure success?

Against your pre-engagement baseline, in Shopify revenue and contribution margin — not platform-reported ROAS or session counts. Every experiment has a pre-registered primary metric, and we report losing and inconclusive tests with the same detail as winners.

Will testing slow down our site or hurt SEO?

Done properly, no. We favor server-side and theme-level testing over heavy client-side scripts, monitor Core Web Vitals throughout every test, and follow search engines' published guidance on experiments so variants never compete with your canonical pages.

What does it cost?

The teardown is a fixed fee, credited toward any program that follows. Programs are a monthly retainer scaled to scope and channels. We scope against the opportunity the teardown finds: if the math doesn't clearly favor working with us, we'll say so.

Do you work with brands outside these eight verticals?

Occasionally, when the economics are similar — a considered purchase, a repeat-purchase model, or a high-consideration catalog. We stay focused because depth in a category is what lets us skip the generic best practices and go straight to what moves your buyer.

Get started

Find out where your funnel is leaking — and what it's costing you.

Tell us about your brand. If we're a fit, you'll get a 30-minute call with a senior strategist — not a sales rep — who will have already looked at your store.

  • A reply within one business dayFrom a strategist, with first observations on your store.
  • A scoped teardown proposalFixed fee, fixed timeline, defined deliverables.
  • NDA on request, before any data accessRead-only access to analytics; nothing touches your store without sign-off.

Prefer email?[email protected]

Request a funnel teardown

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